Comprehensive Technical Group, LLC (CTG) appointed Mohammad Zahid as its new chief technical officer. Zahid will be responsible for the IT consulting and managed services division, which CTG took on from Sound Enterprises in 2012. Since this acquisition, the department has grown dramatically in both scope and ability. Zahid’s primary focus will be to strengthen the offerings of hosted and managed services, driving the company forward in both sales and innovation. “Mohammad Zahid will be an excellent addition to our staff,” says Jim Wile, managing principal of Comprehensive Technical Group. “His vast experience in infrastructure and managed services as well as his proven talents with project management and team building will benefit our IT department greatly and help to push us to the next level.”
Before coming to Comprehensive Technical Group, Zahid served as the executive director of IT infrastructure at McCalla Raymer, LLC. While there, he managed all infrastructure services for the organization, which consists of more than 500 employees located at eight offices across three states. His responsibilities also included leading the team responsible for maintaining two data centers. These centers handled all computing, storage, networking and telephony capabilities, as well as the service desk that supported the business.
Prior to joining McCalla Raymer, Zahid was the director of systems engineering at TMX Finance. While there, he was responsible for managing all computing, virtualization, storage and database operations for more than 5,000 employees and approximately a billion dollars in revenue. His duties also included P&L responsibilities and resource management as well as operations management for a systems engineering team that encompassed two North American based co-lo datacenters. These datacenters supported two corporate offices and over 1,500 retail stores in the field with over 6,000 revenue-generating POS devices.
Zahid is also involved in the technology community around the Atlanta area and currently serving on the Board of Directors for Atlanta Chapter of AFCOM, the leading association of datacenter management professionals with over 4,500 members worldwide. Along with AFCOM, Zahid has also been involved with multiple speaking engagements for such organizations as Datacenter Dynamics and the Technology Association of Georgia (TAG). Zahid graduated from Georgia State University with a Bachelor’s degree in Managerial Sciences and holds many industry-related certifications, including the CDCDP, ITMLE and ITILv3 foundation certifications.
CTG also hired Kristin Ferguson as its new director of service. Ferguson joins CTG’s IT managed services department and will be responsible for both client and CTG service, incident management, change management, support and scheduling functions for CTG’s broadcast services, and IT service desk. She brings over 20 years’ experience as an innovative and customer focused IT professional who has worked both in IT and telecommunications where she has held various leadership positions.
In her most recent role at ACI Worldwide, Ferguson served as a senior manager of data center operations. She successfully handled incident and operations management that included client communications during all critical times. In addition, she created a daily dashboard for the client services teams for effective insight into daily incidents that impacted top tier clients. Ferguson has also held leadership roles with Fujitsu America, Inc. in Dallas, Texas as well as TMX Finance.